SaaS / CRM Integration
24/7 booking in Altegio via WhatsApp, with zero scheduling conflicts, multilingual support, and scalable operations.
ChatPlug / WhatsApp + Altegio
Salons and barbershops lose revenue every day by not replying to WhatsApp instantly. Keeping staff available 24/7 is unrealistic, and generic chatbots don’t connect to the real calendar — causing double-bookings and frustration.
02 / Solution
We built ChatPlug not as a “chatbot”, but as a real-time synchronization layer between WhatsApp and Altegio, with critical-action validation, multilingual support, and strict tenant isolation with enterprise-grade security.
Client sends a WhatsApp message
ChatPlug detects intent (book/reschedule/cancel/question)
Fetches real-time availability from Altegio
Client picks → ChatPlug confirms in Altegio → team is notified
If out of scope, seamless handoff to a human
The system also
Real-time read/write: services, pricing, staff, and availability come from Altegio, and appointments are confirmed/canceled directly in the CRM.
AI detects the client’s language and replies natively — ideal for tourist-heavy locations and international audiences.
Credentials and data protected with modern encryption and strict tenant isolation.
03 / Scope
04 / Impact
Bookings confirmed in seconds, continuous 24/7 operation, and fewer scheduling conflicts. Teams spend less time on repetitive ops and more on high-value customer service.
05 / Pricing
€19/month
€169/year
7-day free trial — no card required