Product and technology engineering
From complexity to operations
Integrations, automation and AI.
From diagnosis to production.
We design and build the technology that connects your tools, automates the work and applies AI where it creates value.
Technology audit · Hospitality
Before automating, a complete map.
An X-ray of the technology ecosystem of a four-hotel chain.
47
Applications inventoried
One ecosystem. Its connections.
Audit + technology architecture
Systems, dependencies and priorities documented before building the next layer of technology.
ChatPlug / WhatsApp + Altegio
SaaS / CRM Integration
WhatsApp connected to real availability in Altegio.
Tourism / WhatsApp + n8n
Booking engine
Every variable in its place.
Price calculated with the business rules
Booking Automation / WhatsApp
Customer service and pricing connected to the variables of each experience.
02 / What we solve
We connect ERP, POS, e-commerce, CRM and WhatsApp. We sort out the dependencies and build the integrations, agents and processes your company needs.
03 / How we work
Applications, data, dependencies and points of failure. First, a reliable view of your operation.
Digital X-RayWhat to connect, what to automate and what to build. Decisions based on impact, risk and effort.
Technology roadmapIntegrations, automations and custom systems. Implementation, testing and go-live.
Implementation04 / Judgment and execution
IA Operators grew out of Luiz Brazão's experience connecting technology and operations. Understanding the problem and building the solution stay under the same technical direction.
Get to know IA Operators“What I appreciated most was his ability to work through technical uncertainty, adapt to changing requirements, and keep improving the solution through testing and iteration. He was also proactive in identifying technical challenges, explaining possible options, and finding practical ways forward.”
I had the opportunity to work with Luiz on the development of a custom AI automation application for one of my businesses.
Luiz brought solid technical knowledge, a solution-oriented mindset, and a lot of flexibility throughout the project. The scope involved several complex requirements, including workflow logic and integration with external systems.
What I appreciated most was his ability to work through technical uncertainty, adapt to changing requirements, and keep improving the solution through testing and iteration. He was also proactive in identifying technical challenges, explaining possible options, and finding practical ways forward.
I would recommend Luiz to anyone looking for a developer who can build custom automation systems, connect different platforms, and work on complex workflow logic with a hands-on and committed approach.
We're an AI and digital marketing agency. We diagnose and build: AI automation, chatbots, web design, SEO, digital marketing and tech audits (Digital X-Ray). The same team that defines the strategy implements it all the way to production, no hand-offs.
Consultancies deliver slide decks and disappear; AI agencies build whatever you ask without prior diagnostics. We're the same team that maps the real problem and then builds it.
Our entry-level service: we map every application, license, integration, dependency, and Shadow IT in your company. Deliverables: master inventory, license matrix, integration map, risk analysis, and an executive report with prioritized recommendations.
Companies of 50–500 people that have grown by accumulating tools without a planned architecture. Sectors: hospitality, healthcare, professional services, retail, real estate, mid-market manufacturing.
It depends on scope: how many areas and systems are included. After a first call we send a proposal with a fixed price. Fixed-scope 3-week project that includes inventory, integration map, risk analysis, and prioritized recommendations.
It's the usual path. The audit leads into a Technology Roadmap (4–6 weeks) and/or Implementation: automations, integrations, and custom systems. Fixed-scope projects or monthly retainer.
We don't break what works. We document first, integrate after. Recommendations are always prioritized by impact vs. risk.
A 30-minute call to understand the context. If there's a fit, we send a fixed-scope Digital X-Ray proposal.