We map, organize and evolve We map, organize and evolve
your company's technology stack.
We audit your digital ecosystem, prioritize what moves the needle, and build the solutions — AI automations, API integrations, and custom systems.
Talk to a specialist ↗We work with the stack you already use
Your company has more technology than it actually controls
Licenses no one uses, integrations held together by hand, processes that depend on a single person. We solve it with rigorous diagnostics and real implementation.
Hospitality
PMS, booking engines, channel managers, CRMs, and scattered SaaS. We map critical integrations and remove manual points of failure.
Healthcare and clinics
HIS, scheduling, billing, and compliance. We audit operational risks and connect systems without breaking what already works.
Professional services
Legal, accounting, and consulting firms. We document critical processes and reduce dependence on key individuals.
Omnichannel retail
ERPs, e-commerce, marketplaces, and logistics. We surface hidden costs and design clean data architectures.
Real estate
CRMs, portals, contracts, and digital signatures. We map the lead-to-close flow and automate what's repeatable.
Mid-market manufacturing
ERPs, MES, sensors, and operational reporting. We audit integrations and build custom dashboards and automations.
Diagnose, prioritize, build — no hand-offs
Same team that maps the problem builds the solution. No reports nobody implements.
1. Diagnose
Full inventory of applications, licenses, integrations, dependencies, and Shadow IT. We surface hidden costs, operational risks, and failure points.
2. Prioritize
Real-impact roadmap: what to consolidate, automate, and build — and in what order. ROI estimates and a phased plan, no theory, no vendor lock-in.
3. Build
We execute what the roadmap prescribes: AI automations (n8n, LangChain, multi-agent), API-first integrations, operational dashboards, and custom systems.
Hi, I'm Luiz Brazão 👋
I spent years leading teams in big, small, and medium-sized companies — some with names you'd recognize, and others you wouldn't.
And you know what? I kept hitting the same wall: it wasn't a lack of brilliant people. It was a lack of clarity about what the company actually had on its plate.
Apps no one knew were still in use, integrations someone patched by hand every week, decisions getting remade like a weekly déjà vu. For a while, just tidying things up was enough. Not anymore.
Because the market moves fast. And if you try to layer AI on top of a stack nobody controls, the only thing that scales is the chaos.
That's why IA Operators exists: to diagnose the technology stack of mid-sized companies, prioritize what really moves the needle, and build the solutions — with no hand-offs between who thinks and who executes.
With AI. But no smoke and mirrors.
Because AI isn't magic — it's strategy. And before you automate, someone needs to know exactly what's on the table.
Shall we start there?
What people who worked with us say
I had the opportunity to work with Luiz on the development of a custom AI automation application for one of my businesses.
Luiz brought solid technical knowledge, a solution-oriented mindset, and a lot of flexibility throughout the project. The scope involved several complex requirements, including workflow logic and integration with external systems.
What I appreciated most was his ability to work through technical uncertainty, adapt to changing requirements, and keep improving the solution through testing and iteration. He was also proactive in identifying technical challenges, explaining possible options, and finding practical ways forward.
I would recommend Luiz to anyone looking for a developer who can build custom automation systems, connect different platforms, and work on complex workflow logic with a hands-on and committed approach.
Latest posts
Audit, automation, and technology architecture for companies that have outgrown their own tools.
Frequently asked questions
What does IA Operators actually do?
We audit the technology stack of mid-sized companies (50–500 people), prioritize what to solve first, and build the solutions — AI automations, API integrations, and custom systems. We diagnose and execute. No hand-offs.
How are you different from a consultancy or an AI agency?
Consultancies deliver slide decks and disappear; AI agencies build whatever you ask without prior diagnostics. We're the same team that maps the real problem and then builds it.
What is the Digital X-Ray?
Our entry-level service: we map every application, license, integration, dependency, and Shadow IT in your company. Deliverables: master inventory, license matrix, integration map, risk analysis, and an executive report with prioritized recommendations.
Who is this for?
Companies of 50–500 people that have grown by accumulating tools without a planned architecture. Sectors: hospitality, healthcare, professional services, retail, real estate, mid-market manufacturing.
How much does the Digital X-Ray cost?
From €4,500 + VAT, fixed-scope 3-week project. Includes inventory, integration map, risk analysis, and prioritized recommendations.
What if we want to execute after the audit?
It's the usual path. The audit leads into a Technology Roadmap (4–6 weeks) and/or Implementation: automations, integrations, and custom systems. Fixed-scope projects or monthly retainer.
Will you touch the infrastructure we already have?
We don't break what works. We document first, integrate after. Recommendations are always prioritized by impact vs. risk.
How do we get started?
A 30-minute call to understand the context. If there's a fit, we send a fixed-scope Digital X-Ray proposal.